Wellness Agent
workshop : designing services for the pharmacy of the future
Type of Work : Workshop
Date : February 2019
Partner : Banca Ifis
In team with : Claudia Itzel Barrera Urbán, Martina Carraro
This workshop collaborated with real client, Banca Ifis, to develope new service to reshape the role of the pharmacist.
Wellness Agent is a service delivered by pharmacies for sport fans and healthy lifestyle followers who want to monitor and improve their physical performance through professional consultancies and devices for body and performance measurements. Main target is sporty clients who are extremely enthusiastic in sport activities and require service for healthy purpose.
To visualize the service product, we generated scenario.
With Wellness Agent, the pharmacists could be reshaped the role by being A point of reference for a network
of professionals, connecting with many partners closely and being An intermediary representative for sport events.